All Systems Operational
Uptime over the past 90 days. View historical uptime.
Agile Cards ? Operational
90 days ago
100.0 % uptime
Today
Agile Poker ? Operational
90 days ago
100.0 % uptime
Today
Canned Responses ? Operational
90 days ago
99.97 % uptime
Today
Chat for Jira Service Management ? Operational
90 days ago
100.0 % uptime
Today
Connector for Salesforce & Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Connector for Salesforce & Jira Operational
90 days ago
99.76 % uptime
Today
Contact Views for Salesforce & JSM Operational
90 days ago
100.0 % uptime
Today
Docs+ for Slack ? Operational
90 days ago
99.97 % uptime
Today
Goals, projects and programs for Jira ? Operational
90 days ago
100.0 % uptime
Today
HelpDesk+ for Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
HelpDesk+ for Slack ? Operational
90 days ago
99.97 % uptime
Today
Issue Events: Google Calendar integration for Jira Operational
90 days ago
100.0 % uptime
Today
Jira Integration+ for Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
Jira Integration+ for Slack ? Operational
90 days ago
99.97 % uptime
Today
Panorama hierarchy & structure for Jira ? Operational
90 days ago
100.0 % uptime
Today
Planning Poker ? Operational
90 days ago
100.0 % uptime
Today
Publisher for Confluence Cloud to Salesforce Operational
90 days ago
100.0 % uptime
Today
TFS4JIRA Cloud Synchronizer ? Operational
90 days ago
100.0 % uptime
Today
Whiteboards ? Operational
90 days ago
100.0 % uptime
Today
Time to SLA ? Operational
90 days ago
100.0 % uptime
Today
Enhancer Plugin for Jira ? Operational
90 days ago
100.0 % uptime
Today
Assets and Inventory Plugin for Jira ? Operational
90 days ago
100.0 % uptime
Today
Easy Integrations for Jira ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024
Canned Responses is facing DB-related issues
Resolved - This incident has been resolved.
Jul 23, 19:12 UTC
Monitoring - The app is fully operational again.
Jul 23, 17:02 UTC
Investigating - The service is still interrupted, it is being investigated.
Jul 23, 16:25 UTC
Monitoring - The app is functioning again. The root cause appears to be related to overloaded database. The team keeps monitoring the situation.
Jul 23, 15:58 UTC
Update - We are continuing to investigate this issue.
Jul 23, 15:48 UTC
Investigating - Canned Responses is currently facing issues and is not functional. The team behind the product is investigating the root cause.
Jul 23, 15:42 UTC
Jul 22, 2024
Connector for Salesforce & Jira : Maintenance window
Resolved - The app is working as expected, we are closing this now.
Jul 22, 08:02 UTC
Monitoring - The maintenance has been completed. We are now monitoring the health of the app for another hour, after which we will close this incident.
Jul 22, 06:57 UTC
Identified - We're performing a scheduled maintenance on Connector for Salesforce & Jira on Monday, Jul 22, 2024 at 6AM UTC. During this time, the app may be slow or unresponsive at times. We anticipate the maintenance to be completed by Monday, Jul 22, 2024 at 8AM UTC, and we'll provide updates if anything changes.

We apologize for any inconvenience this may cause. We appreciate your patience as we work to improve the performance and reliability of our app.
Jul 22, 06:06 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
The Connector for Salesforce and Jira is currently facing performance issues
Resolved - The Connector for Salesforce and Jira is back to its normal state, and we are closing the incident. The root cause is still being researched and an update will be posted once the root cause has been identified. It continues to be a high priority internally.

Symptom:

Occurs during the hours of 3 PM and 6 PM CST, lasting for 2 to 3 hours before returning to normal.
This behavior began after an outage caused by Salesforce on June 21, 2024.
We believe the changes may have impacted operations that previously ran normally, including local customizations at our customers' Salesforce sites.

Action Required:

To our customers: If you have large automated operations (Connector for Salesforce and Jira) running in Salesforce during the hours of 3 PM - 6 PM CST, please contact our customer support. There is a possibility that the behavior of these operations have changed, and we need your assistance to accelerate our investigation and resolution.

Once again, we appreciate your cooperation during this time. Thank you and please do not hesitate to reach out with any questions.
Jul 17, 11:15 UTC
Investigating - The Connector for Salesforce and Jira is currently facing latency issues. Our team is currently working on and we will be updating with more information as soon as possible. We appreciate your cooperation and understanding.
Jul 16, 20:21 UTC
Jul 16, 2024
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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